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This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from our website (the "Site"), or otherwise communicate with us. For the purposes of this policy, "we," "us," and "our" refers to Abayas Qimasha wa Naqsha.

Information We Collect Directly from You

We collect personal information that you provide to us directly through our Services. This includes:

  • Contact details: Your name, address, phone number, and email address.
  • Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information: Your username and password.
  • Shopping information: Details about the items you view, add to your cart, or purchase.
  • Customer support information: Information you include in communications with us, for example, when sending a message through the Services.

Information We Collect Automatically

When you interact with our Site, we automatically collect certain information about your usage, known as "Usage Data". This may include information about your device, browser, network connection, and IP address. We use cookies, pixels, and similar technologies to collect this data.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf. Our store is hosted on Shopify, and we work with payment processors who collect payment information to process your orders.

How We Use Your Personal Information

We use the information we collect to:

  • Provide products and services: To process your payments, fulfill your orders, and manage your account.
  • Marketing and advertising: To send you marketing, advertising, and promotional communications via email, text message, or postal mail.
  • Security and fraud prevention: To detect, investigate, and take action against fraudulent or illegal activity.
  • Communication and service improvement: To provide customer support and enhance our services.
  • Other uses: To help you use the site more easily by not having to enter information more than once, to quickly find products, and to alert you to new products and services.

     

Disclosure of Information

We do not sell, trade, or rent your personally identifiable information collected on the site to others. 

However, we may disclose your information to third parties in certain circumstances, such as:

  • With vendors and service providers who perform services on our behalf (e.g., payment processing, shipping).
  • To comply with legal obligations, such as in response to a subpoena or court order.
  • In connection with a business transaction, like a merger or bankruptcy.
  • When you provide consent for us to do so.
  • We must release your mailing address information to the delivery service to deliver products you ordered.

Security

We take appropriate steps to ensure data privacy and security, using various hardware and software methodologies. 

However, we cannot guarantee the security of any information disclosed online.